Account Support Specialist

 

Our goal is to make life worthwhile!

Our Team is on the path for success. Our ESOP (Employee Stock Ownership Program) allows employees a financial benefit in the success of our company. We all work hard, and we also play hard, celebrating our success together by having parties and lunch-ins. Come join our team of hard working and fun-loving people. Those not interested in hard work and accountability, need not apply.

Why Work Here?

Come work for a company that has a great culture and cares about our employees.

Elipticon Wood Products Inc. is currently looking to fill an Account Support Specialist position in our 100% employee-owned company.

Job Responsibilities:

  • Provide Excellent customer service to our customers
  • Assist Outside Sales Representative with daily requests
  • Provide Quotes, Enter Orders and send acknowledgements to designated customer(s)
  • Handle any Change Orders, recovery items and questions for Outside Sales and designated customer(s)
  • Communicate regularly with Outside Sales and other Team Leads as needed to ensure customer satisfaction
  • Offsite customer visits occasionally will be required along with meetings in house.

Job Requirements:

  • Excellent Communication skills are a must
  • Ability to perform in a fast-paced environment while maintaining quality expectations
  • Attention to detail
  • Self-Sufficient- Must be able to analyze daily tasks/workload and prioritize based on importance, while meeting our in-house turnaround times
  • Experience in the industry is preferred but is not required

Benefits:

In addition to excellent wages, Elipticon Wood Products, Inc. has a competitive benefits package including medical, dental, and vision insurance; company paid life insurance and short-term disability; paid vacation, sick days, and paid holidays; Flex Spending Account, Health Savings Account, 401(k) plan and Employee Stock Ownership Plan.

Wage: $19.00-$21.00 hourly